1. Eligibility and Enrollment
1.1 You must be 18+ or have verifiable parental or guardian consent.
1.2 You confirm that all information you submit is accurate and complete.
1.3 Admission may be limited by cohort capacity, prerequisites, or code-of-conduct risk.
1.4 ID verification may be required for exams, certificates, or payment risk control.
2. Program Format and Changes
2.1 Delivery may be live online, hybrid, or self-paced, in Arabic and/or English.
2.2 Syllabi, instructors, schedules, tools, or labs may change to maintain quality or availability.
2.3 If minimum enrollment is not met, you may select a deferral or a refund per Section 6.
2.4 Prerequisites and hardware or software requirements are listed per course.
3. Code of Conduct, Integrity and AI Use
3.1 Professional conduct is required; harassment, discrimination, abuse, or spam is prohibited.
3.2 Academic integrity is mandatory: no plagiarism, data fabrication, or exam misconduct.
3.3 AI tools are allowed only as permitted in each course. Disclose significant AI assistance when required.
3.4 Violations may result in warnings, grading penalties, removal from sessions, or termination without refund.
Important: We maintain high standards of academic integrity to ensure the value of your certification and learning experience.
4. Attendance, Assessment and Certification
4.1 Attendance, deadlines, and project deliverables are defined per course.
4.2 Late work and make-up rules are defined in the syllabus.
4.3 Certificates are granted upon meeting all requirements. No job is guaranteed by certification.
4.4 Proctoring may include ID checks, camera/microphone monitoring, and plagiarism or AI-use analysis.
5. Materials, Intellectual Property and Recordings
5.1 All content (videos, slides, datasets, code templates, labs) is for your personal, non-commercial use only.
5.2 Do not copy, record, repost, resell, or share access without written permission.
5.3 You retain IP in your original projects. You grant Elevorix a non-exclusive, royalty-free license to display your work for educational marketing with your prior consent.
5.4 Live sessions may be recorded for enrolled learners and quality assurance. Redistribution is prohibited.
6. Fees, Payments and Refunds
6.1 Fees may be charged in EGP or USD; gateway and foreign-exchange fees may apply.
6.2 Taxes or withholding required by law are the payer's responsibility unless stated otherwise.
6.3 Scholarships or discounts are discretionary and not transferable.
6.4 Chargebacks for delivered or accessible services may lead to suspension and debt recovery.
6.5 Refund Policy (baseline unless your offer letter states otherwise):
- 6.5.1 100% refund if you cancel within 14 days of payment and before the course start date.
- 6.5.2 70% refund if you cancel 7 or more days before the start date.
- 6.5.3 40% refund if you cancel less than 7 days before the start date.
- 6.5.4 No refund after the start date or for no-shows.
6.6 One deferral may be offered subject to seat availability.
Note: Our refund policy is designed to be fair while ensuring course viability. Please review cancellation deadlines carefully.
7. Labs, Safety and Acceptable Use
7.1 Labs may use embedded devices (for example NVIDIA Jetson), cloud GPUs, SDR/IoT gear, or security tools.
7.2 Offensive security against systems you do not own or lack written authorization to test is prohibited.
7.3 Resource quotas (GPU hours, storage, API keys) may apply.
7.4 Sharing credentials or bypassing access controls is prohibited.
Security Warning: Unauthorized security testing is illegal and will result in immediate termination from the program.
8. Third-Party Platforms
8.1 Programs may integrate videoconferencing, code hosting, cloud, or LMS platforms.
8.2 Third-party terms and privacy policies apply to their services.
8.3 Service availability or performance of third parties is outside Elevorix control.
9. Data Protection and Privacy
9.1 Data collected: identity, contact, enrollment, progress, submissions, attendance, payment confirmation.
9.2 Security: encryption in transit, role-based access, and minimal retention.
9.3 Retention: academic records up to 5 years; payment records per law; marketing data until consent is withdrawn.
9.4 Rights (subject to law): access, correction, deletion, and withdrawal of consent.
9.5 Contact privacy@elevorix.org for requests.
10. Support and Service Levels
10.1 Standard response target: within 1 business day; program-critical incidents are prioritized.
10.2 Live-session incidents: best effort response within 30 minutes during class hours.
11. Suspension and Termination
11.1 Elevorix may suspend or terminate access for violations of these Terms, non-payment, or abuse.
11.2 On termination, licenses to content cease; outstanding fees remain payable.
12. Disclaimers and Liability
12.1 Programs are provided 'as is' for educational purposes; availability is not guaranteed.
12.2 To the maximum extent allowed by law, Elevorix is not liable for indirect or consequential losses. Direct liability is limited to fees paid for the affected program.
12.3 Force majeure events do not constitute breach.
13. Complaints and Appeals
13.1 For grade or conduct appeals email appeals@elevorix.org within 7 days of the decision.
13.2 Target resolution within 10 business days.
14. Changes to Terms
14.1 These Terms may be updated. Material changes are notified by email or website notice.
14.2 Continued enrollment after notice constitutes acceptance.
15. Governing Law and Venue
15.1 These Terms are governed by the laws of the Arab Republic of Egypt.
15.2 Courts of Cairo have exclusive jurisdiction unless mandatory consumer law provides otherwise.